Tenant Frequently Asked Questions

Applicant FAQs

• Q: Is there an application fee?

  A: Yes, there is a non-refundable application fee of $45.00 at the time of application. This is non-refundable under any condition.

• Q: Does everyone have to submit and application and pay the fee?

  A: Yes, every occupant over the age of 18 will need to submit and application along with paying the required fees, no exceptions.

• Q: Do you run a credit report and background check?

  A: Yes, we run both a credit check along with a national eviction and background check at the time you apply.

• Q: What information do I have to submit?

  A: Generally, you are required to submit 2-3 months of paystubs and/or bank statements, a copy of your driver’s license or government issued ID among contact information for employment, previous residence, references, etc.

• Q: What age do you have to be to rent a house or apartment?

  A: A tenant must be at least 18 years of age to apply for a rental and may be required to have a co-signer on the lease depending upon your employment, credit history, and other factors.

• Q: When is the security deposit and first month rent due?

  A: The security deposit and the first month of rent are due upon the signing of the lease agreement. The security deposit and 1st months rent must be in the form of a cashier's check made payable to “Utah Property Solutions” and submitted to the office within 2 business days after the lease has been signed. Some exceptions may apply.

• Q: How much is the security deposit?

  A: Security deposits may vary from property to property. Typically, security deposits are equal to one month’s rent and are payable upon the signing of the lease agreement. There is a portion of the security deposit that is non-refundable as well. The security deposit is due after the lease has been signed by all parties.

• Q: What if I don’t move in on the first day of the month?

  A: You will need to pay a prorated amount for the first month. If it is within 7 calendar days of the next month you will be required to pay for the following month as well.

• Q: How long does it take to process my application?

  A: Generally, it takes 2-3 business days to process applications if they are submitted with all required documentation and references.

Tenant FAQs

• Q: How do I pay my rent?

  A: Tenants have several options for making their monthly rent payments. You can pay conveniently online or by mail. We encourage tenants to set up an account through the TENANT PORTAL. There you can set up direct debit or pay with a credit card.
  
  Or you can mail a check:
  
  Property Solutions of Utah
  1226 W South Jordan Parkway
  Suite D
  South Jordan, UT 84095
  
  *Please Make Checks Payable to: Property Solutions of Utah
  *Please note your address in the memo.

• Q: How much notice do I need to move out?

  A: If your lease is month to month or if your lease is soon to end and you won’t be renewing the lease, you must give at least a thirty day notice. First and last month's rent will be prorated.

• Q: When is my rent due?

  A: Your rent is due on the 1st day of each month and considered late on the 5th day of the month. Please refer to your lease agreement regarding late charges for any past due rent payments.